I have come up with ten things you don’t know about my department, the Member Service Center.

I like statistics; I like fun facts and learning things that I wouldn’t have thought about before; and I like researching. Therefore, I have come up with ten things you don’t know about my department, the Member Service Center (MSC). This is going to feel a bit like one of those internet surveys that gets passed around various networking sites and e-mail inboxes, but I promise that at the end of it I will not request you to fill it out and pass it on.

  1. The current staff of the MSC has 65 cumulative years at Verity.
  2. If you take the first initials of the MSC staff (sans the supervisor and manager), the anagram comes to “Me? Talk Mecca.”
  3. In 2008, we serviced 98,507 phone calls.
  4. Out of the current employees at Verity, 27% do work or have worked in the MSC.
  5. 66% of us are currently enrolled in or have graduated from Verity University (an award-winning internal professional development program.)
  6. If we stood on each other’s shoulders, we would be 71 feet tall, which is the same height as the Pentagon.
  7. Our department opened 374 accounts in 2008.
  8. 33% of us regularly bus or carpool to work.
  9. Of the CPR certified employees at Headquarters, 30% work in the MSC.
  10. The department has traveled 13% of the globe, including all 50 states. You can see where we’ve traveled on this map below!

MSC_Travel

Karen Scooros

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