I recently opened my home mail to find this letter from Assurity Financial Services, LLC. In bold, large font was this message.
When I called the number, I spoke to a very nice man, who read from a cleverly worded script. The script mixed the ideas that financial institutions are making mathematical mistakes at every turn and that the ‘sub prime lending tactics’ are taking advantage of consumers.
My Adjustable Rate Mortgage is through Verity Credit Union.
The math on all calculations are correct, legal, simple, well documented and clearly communicated.
Verity never got into the subprime market.
Granted, this letter never said either of these things but it certainly tried to imply both.
I asked the fellow on the phone if he had any information about my current loan (besides what is public record). He admitted he did not. I asked him why the letter said my loan had been “identified” if he knew nothing about it. He did not have an answer.
He assured me that, if I send all of my loan docs to him, for $250, they would try to get any monies owed me from Verity Credit Union and would get me into a better loan if possible.
I politely declined and hung up.
Through the years, I have talked to so many people who are concerned when they get letters like these. No, we did not sell your name. Mortgages are public record. No, your loan is not under investigation. They just tried to word it that way. No, we didn’t screw up or try to take advantage of you. They are simply not marketing responsibly.
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