Opportunity! When opportunity knocks, do you open the door? I did.

I take my position on the Auburn Area Chamber of Commerce Board very seriously, but in a fun, light, happy-go-lucky kind of way. As a member of the Board, I have a responsibility to provide honest and productive input on the direction the Chamber offers to Businesses in the area.

Because Verity is very active in the community with the Miss Auburn Pageant, the Good Old Days, the Chamber Ambassadors, and Toastmasters to name just a couple activities, as a member of the Chamber Board, I represent Verity’s image to the business community as well.

The President of the Chamber, Nancy Wyatt, has provided me with numerous occasions to grow both personally and professionally by presenting various trainings for Board members.

The bonus is that many of these trainings can be applied directly to my own position at Verity as they provide tips on marketing, sales, relationship building as well as the responsibilities and duties of a Board member.

Perhaps you can imagine the honor I experienced when there was a last minute cancellation for a conference in Couer D’Alene, Idaho by the Chairman of the Board, Dave Aust. His cancellation resulted in my being asked to the all expense paid trip to Couer D’Alene as his replacement. How could I let chamber down? Membership does have its privileges.

There are three things I have to say about my experience: Exceptional, Excellent and Exuberating.

Why? Because first and foremost, the seminar presentations were both informative and fun, and everyone benefited from the experience.

We were taught fresh and innovative methods to market our services by Kordell Norton, author of Throwing Gas on the Fire. Jimmy Caruso, our Zoot Suit Chamber Advocate, energized the crowd with his brilliant chartreuse suit combined with his brilliant musings on what energizes Chamber Membership. Washington native Duane Knapp enlightened us with strategies on how to brand your company so that anyone and everyone would recognize it. In fact, one brand was so infamous that when presented to a very fortunate young lady in the front of the audience, the “ahhs” could be heard around the room. She’d been presented with a blue and white box from Tiffany’s! The third and final speaker was humorous and politically entertaining: Kerry Tymchuk, from the office of Senator Gordon Smith. I learned tidbits of funny information about Bob Dole that I never knew before. I have a new found respect for him after hearing some of Kerry’s accounts of Bob’s character!

Second, the resort service personnel provided to me, and that’s who I can speak for, the best customer service I’ve ever experienced, from the wait staff and turn down service, to the front desk and the two young representatives, Gina and Cassandra. These young ladies provided such exceptional customer care that even one of the presenters commented on the courteous and efficient service received from them. Seriously, these employees take such pride and enthusiasm in ensuring that one’s stay is exceptional that I highly recommend you pamper yourself with a stay at the Couer D’Alene Resort. You will be impressed, I guarantee it!

Third and last, but by no means least, Couer D’Alene is a magnificent place to visit. The pristine lake, the yachts, the fishing, the golfing, the casinos~~ all provide for an incredible encounter in a unique environment. It is a jewel surrounded by mountains and it’s not too far from home, which makes it easy access for a weekend excursion.. If opportunity knocks at your door and asks if you’d like to visit Couer D’Alene, open the door and go!

Melanie Mosshart

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2 Responses

  1. Shannon says:

    thank you for that informative and entertaining information. I have been a customer of Verity for a few years, and really respect the exceptional service. My only question about interest rates, is: could Verity offer the same type of rates as other credit unions if the customer has online banking, e-statements, electronic payments? Some credit unions offer 7.9% APR if the above is being serviced. I would transfer more funds into Verity if this were possibly the case. Would you perhaps investigate the possibility of these kinds of rates being advertised in the near future? Thank you!

  2. Melani says:

    Thank you for your kind comments and I’m glad you were entertained:)

    Ir sounds like maybe you’ve not heard about our Velocity Checking account that is paying 6.01% annual percentage yield with no minimum balance on amounts up to $40,000. Please visit http://www.velocitychecking.com for the details of the account.

    Thanks again for your comments and I look forward to hearing from you again.

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