We got the list from Certegy regarding which of our members were affected by the security breach. There were 127 names on it. Those members will be getting a letter from Certegy.
We probably will not be sending a letter to those members. The reason is, well, complicated.
You see, those members’ information was not compromised through their relationship with us. The information that was obtained and sold was through a check verification program that Certegy has with other merchants. The fact that those members are also members of Verity is more coincidental than anything else. In fact, many of the people on the list do not even have credit cards with us. (Certegy, remember, is our credit card processor). The compromise happened because the members wrote a check at a merchant who uses Certegy to verify checks. It was that merchant /check verification file that was compromised – completely outside of Verity’s relationship with the member.
Does that make sense?
If any of the 127 people who get a letter want to change their account numbers, we will certainly do that for them. Although they should keep in mind that, at this point, the risk of fraud looks minimal and this may be an unnecessary inconvenience for them. We are watching those accounts every day. They are on priority alert and any suspicious activity will be reported to the member immediately and the account potentially closed.
Of course, this investigation is on-going and it is possible that new developments will arise. We will do our best to keep you posted.
For an audio explanation of what happened, I recommend listening to this press conference.
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